| Business Continuity and Resiliency Services |
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- Business continuity is vital to business success. And in today's interconnected world, virtually every aspect of a company's operation is vulnerable to disruption. Some risks could take your business offline for days, but in a competitive environment, even four hours of downtime could prove fatal. As the number of risks to businesses increases, the worst-case scenario "insurance policy" approach to business continuity has become woefully inadequate
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| End User Services |
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IBM offers support and optimization for your entire end user environment, including platforms, devices and end user experience. We can help you improve end user productivity and satisfaction by ensuring that employees have access to the applications and information they need. And with an efficient end user services program in place, your IT professionals will be free to focus on larger business goals.
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| Internet Security Systems |
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IBM's IT strategy and architecture services are designed to help you establish a business-driven approach to infrastructure architecture and the management of IT-enabled business services. We can help you identify opportunities for reduced costs, reduced risk, improved quality and greater business value. Strategy and Planning services produce a roadmap of clearly defined projects designed to extract more value from your existing assets. This roadmap can also be used to support the deployment of critical business-driven projects, like SOA initiatives, or leverage technology innovation, like cloud computing.
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| Maintenance and Technical Support Services |
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Our comprehensive hardware maintenance and warranty services are designed to protect your multivendor environment during both in-warranty and post-warranty periods. Whether you want to upgrade your service for in-warranty machines or extend your post-warranty maintenance coverage, we offer experienced technicians, an extensive parts network, and flexible service level options designed to meet your specific business needs
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| Middleware Services |
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IBM can provide a full lifecycle of middleware services based on our virtually unmatched experience in understanding, leveraging, extending and optimizing existing client assets. We can help clients achieve their goals more quickly and with decreased risk because we can leverage our vast set of best practices, methodologies, tools and proven architectures gained over years of diverse engagement experience with clients in all industries worldwide. Our ability to help create asset-based services can result in faster time to value. We also have bidirectional access to the developers and engineers who designed and built IBM’s marketplace-leading middleware products.
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| Outsourcing Services |
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Focus on your core business while driving innovation and efficiency with industry-leading outsourcing and managed services for business processes, applications and infrastructure
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| Server Services |
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IBM provides a broad portfolio of server services to help you optimize your computing environment and cost-effectively improve its utilization, availability, security and management. We can help you build and manage a dynamic infrastructure that supports business, operational and product innovation.
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| Site and Facilities Services |
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IBM's site and facilities services are ready to help you take on the data center crisis.
Our portfolio of services provides expertise to assist you with evaluating, designing, implementing and managing your IT infrastructure and physical environment.
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| Storage and Data Services |
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IBM Global Technology Services offers services that can help you address storage and data needs from end to end, including assessment, planning, design, implementation and management.
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